As a community mental health center, we recognize that a mental health crisis can take place at any time. For persons experiencing a serious mental health or substance misuse crisis, immediate access to the proper care will help to stabilize symptoms and get them back to a normal routine as soon as possible.

Each individual situation is different; some people may only need to resolve an issue by telephone. Others will need a face-to-face assessment, in which case our Rapid Response Access Point service, available around the clock, 7 days a week, 365 days a year, is able to dispatch a Mobile Crisis Response Team (MCRT) to arrive at the caller’s location within the hour.

Services include access to Master’s level clinicians and a Peer Support Specialist and Therapeutic Support Services Specialist who will conduct a comprehensive assessment and decide upon an immediate intervention plan to ensure the safety of the person or persons in crisis.

Our professionally-staffed emergency system will refer patients to follow-up care services from the appropriate professionals, to ensure that they receive the highest level of care to remain stabilized and work toward recovery. Our 24/7 Emergency and Mobile Crisis Response services are available to anyone living within our service area, including persons who are not current patients. Our service area includes all of Belknap County and southern Grafton County.

These services are provided by Lakes Region Mental Health Center in accordance with regulations governing community mental health.