PROGRAMS & SERVICES

You can find a list below of services provided by Lakes Region Mental Health Center. Click the links for more information. This list may not include the full range of services. Call 603-524-1100 for more information.

SUMMARY OF SERVICES

EMERGENCY SERVICES

Available 24 hours a day, our emergency services staff is prepared to respond to anyone experiencing a mental health crisis. Services are offered in person, over the phone or via telehealth. Call 603-524-1100.

CHILDREN & FAMILY SERVICES

We offer case management, counseling, medication management, and school/community supports for children, adolescents, and their families. LRMHC collaborates with DCYF and serves an important role in enhancing the care and protection of children and families in need of mental health services.

ADULT SERVICES

• Short Term:
We offer counseling for life issues, such as family and marital problems, coping with illness, bereavement, stress, and depression.

• Long Term:
Services are prescribed according to the individual needs of the patient, and may include psychiatric evaluations, case management, counseling, medication and supported employment.

TELEHEALTH SERVICES

We allow you the opportunity to receive treatment using telehealth services. Telehealth allows psychiatrists and therapists to provide services to patients remotely via video conferencing. It also provides the opportunity to participate in group therapy and facilitates consultation with family members, teachers and other providers involved in your care.

ELDER SERVICES

These services include inpatient, nursing home, office-based, or in-home options for those experiencing issues of aging, including medical services, therapy and case management.

TRAUMA FOCUSED CARE​

Trauma assessment and evidenced-based treatment services are available for children and adults who’ve been impacted by trauma, utilizing innovative methods such as play therapy and art therapy.

ADDITIONAL SERVICES​

We also offer additional services that include:

Psychiatric consultation services at LRGHealthcare and the DRF at Franklin Regional Hospital

Consultation and integration with primary care providers, nursing homes, schools, courts and corrections

Assertive Community Treatment (ACT) Team

Supportive housing for homeless adults with mental illness

Substance use disorder treatment services

Child impact seminars for divorcing parents

InSHAPE and other wellness programs

Integrated primary and behavioral healthcare onsite

InSHAPE®

WHAT IS InSHAPE®?

InSHAPE® is an evidenced based practice developed with the support of Dartmouth College. It is a health development initiative for individuals experiencing mental illness. The goal of the program is to improve physical health and quality of life, reduce the risk of preventable diseases, and enhance the life expectancy of individuals with serious mental illness.

HOW DOES IT WORK?

Each InSHAPE® participant works with a trained Health Mentor to create an individual plan that includes physical activity, healthy eating goals, and attention to medical needs. The Mentor helps the participant implement his/her plan by encouraging participation in a variety of activities that already exist in the community and attending activities with the participant until he/she feels comfortable going alone. Several times a year, participants attend a celebration where they receive recognition for their efforts and achievements.

WHAT ARE THE BENEFITS?

InSHAPE® participants report:
• Increased number of hours exercising per week
• Reducing mental illness symptoms and barriers
• Increased overall activity and participation in moderate to vigorous activities
• Feeling more satisfied with physical fitness
• Having significantly greater confidence in social situations
• Reductions in waist circumference, blood pressure and depressive symptoms

Be Well and Live Well with InSHAPE®!

FOUNDING PARTNERS

Speare Memorial Hospital — Community Health Grant
3M Foundation

COMMUNITY PARTNERS

Broadway North
Community Wellness Center
Gilford Methodist Church
Gilford Hills Tennis and Fitness
Gilford Community Church and Youth Center
Laconia Middle School
Laconia Parks and Recreation Department
Meredith Parks and Recreation Department
Ninth State Movement
Pemi-Baker Aquatic & Fitness Center
BVD Fitness
Plymouth State University
Salvation Army
Smith Orchard—Belmont
The Downtown Gym
CornerBridge
Taylor Community–Laconia
UNH Cooperative Extension Nutrition Connections
Whole Village Family Resource Center

GET INVOLVED

To learn more about InSHAPE®, contact: 603-524-1100

ASSERTIVE COMMUNITY TREATMENT (ACT)

ACT TEAM SERVICES INCLUDE

• Individual supportive therapy and psychotherapy to help you make changes in your feelings, thoughts, and behavior
• Case management and coordination with community resources to ensure the your needs are met
• Functional support services to help you learn and practice skills to foster their independence in the community.
• Medical services include psychiatric assessment, medication needs, and ongoing medication follow-up

GOALS OF ACT TREATMENT

• To lessen or eliminate the debilitating symptoms of mental illness each individual experiences
• To minimize or prevent recurrent acute episodes of the illness
• To meet basic needs and enhance quality of life
• To improve functioning in adult social and employment roles and activities
• To increase community participation
• To lessen the family’s burden of providing care

Activities and groups focus on wellness, making healthy choices, community integration, and peer support. ACT is available 7 days a week, including all holidays.

THE ACT TEAM IS LOCATED AT

40 Beacon St. East, Laconia, NH 03246

For more information, contact our ACT team coordinator at 603-524-1100.

Services provided in Belknap & southern Grafton Counties.

CARE MANAGEMENT

WHAT IS CARE MANAGEMENT?

Care Management is a service designed to help you gain access to a variety of community-based services. Your needs are identified by you and family. Your Care Manager will help you address these needs through referrals to medical, social and educational resources and other services as needed.

Care Management is provided to current patients of LRMHC, and to family members if the service will directly benefit the patient.

WHO CAN RECEIVE CARE MANAGEMENT?

Care Management is a service that is covered by NH Medicaid, Healthy Kids Gold. Families with private insurance may receive this service, but a fee may be charged to the patient/parent or guardian. This service must be part of your Individual Services Plan.

WHAT ARE THE BENEFITS OF CARE MANAGEMENT?

Care Management provides you with access to community resources and knowledge of the various options available. Based upon your individual needs, your Care Manager will work with you to link you to resources that will improve your treatment. You will be supported in accessing these resources.

ASSESSMENT

Patients enrolled in Care Management at LRMHC are assigned to a Care Manager who will meet with you to conduct an assessment of your needs. This assessment includes identifying needs in medical, educational, social, recreational and other domains.

COMPREHENSIVE CARE PLAN

Based upon the initial assessment, the Care Manager will collaborate with you to develop specific plans in order to achieve Care Management goals. The care plan needs to be completed before any Care Management services are provided.

REFERRAL & RELATED ACTIVITIES

Your Care Manager will help you to assess needed services and link you to medical, social and/or educational providers. Successful referrals will help increase self-esteem, social skills and life skills for children receiving Care Management.

MONITORING AND FOLLOW-UP

Your Care Manager will work with you to monitor your progress toward the goals outlined in the Comprehensive Care Plan, and will contact you monthly to ensure the plan continues to address your needs. LRMHC collaborates with DCYF and serves an important role in enhancing the care and protection of children and families in need of mental health services.

IMAGINE MEANINGFUL RELATIONSHIPS

WHAT IS ILLNESS MANAGEMENT & RECOVERY?

Lakes Region Mental Health Center’s dedicated staff looks forward to working with you on your journey from mental illness to recovery. Our center offers Illness Management and Recovery, an Evidence-Based Practice, that uses proven methods to assist people with severe mental illness achieve positive results. This method has proven most successful with people diagnosed with schizophrenia, schizoaffective disorder, bipolar and major depression.

WHAT IS RECOVERY?

Recovery is a journey of healing and
transformation that enables a person with a mental health problem to live a meaningful life in a community of their choice while striving to achieve their full potential.
Recovery may include:
• Holding a job
• Improving your relationship with others
• Reducing hospital admissions
• Experiencing greater enjoyment and satisfaction in your life

PRINCIPLES OF RECOVERY

A consumer advisory panel identified the following principles as important in working toward recovery:
• Hope
• Personal responsibility
• Education
• Self-advocacy
• Support

ILLNESS MANAGEMENT & RECOVERY PROGRAM

When you take part in the Illness Management and Recovery Program, you will work with specially trained staff to develop your own recovery plan. You will have the opportunity to:
• Work on your own
• Work in a group setting
• Learn ways of coping with mental illness
• Move forward at your own pace in your life

GOALS OF ILLNESS MANAGEMENT AND RECOVERY PROGRAM

Illness Management and Recovery will help you:
• Learn about your mental illness and strategies for treatment
• Decrease your symptoms
• Reduce relapses and returns to the hospital
• Progress toward your goals and recovery

WHAT IS PROVIDED IN THE PROGRAM?

You will receive educational handouts, planning sheets and checklists. The staff at LRMHC will help you apply what you learn in the handouts and develop your own plan. They will also help you manage your illness and reach your recovery goals. You will practice your personal recovery strategies in weekly sessions and in every day life.

TOPICS COVERED IN ILLNESS MANAGEMENT AND RECOVERY PROGRAM

A number of different topics will be covered during the program, including:
• Reviewing recovery strategies
• Learning practical facts about mental illness
• Exploring treatment strategies
• Coping with substance misuse
• Building social support networks
• Developing crisis management skills
• Using medication effectively
• Managing stress
• Coping with problems and symptoms
• Getting your needs met in the mental health system

CAN A FRIEND OR FAMILY MEMBER HELP YOU WITH THE PROGRAM?

With your permission we encourage a
family member, significant other, or close friend to learn about the program and support your recovery. This person may:
• Read the handouts
• Attend some sessions
• Help you make plans for coping with symptoms and reducing relapses
• Assist you with development of your recovery plan
• Encourage and support you in the recovery process
• LRMHC provides services to diverse and minority populations including LGBTQ groups and individual therapy

OLDER ADULT & NEUROCOGNITIVE PROGRAM

WHO WE ARE

The Program is dedicated to improving the lives of adults, older adults, and their families, affected by Mental Illness and Neurological Disorders by providing collaborative, compassionate and evidenced-based care.

WHO WE SERVE

Our Program specializes in caring for persons:
• Adults 60 years of age and older with a mental health diagnosis
• Adults of any age with a neurological disorder — including but not limited to persons who live with autism, seizures, traumatic brain injuries and dementia
• Adults of any age with an intellectual disability

WHAT WE VALUE

Our program places a high value on:
• Quality of life
• Person-centered care
• Care coordination with specialty providers
• Multi-disciplinary team approach
• Empowerment
• Safety
• Respect and dignity for all

INDIVIDUAL & GROUP THERAPY

Provides an opportunity to learn about your diagnosis and explore feelings, thoughts and behaviors. Therapy helps you to learn how to take control of your life and respond to challenging situations by using healthy coping skills.

PEER SUPPORT

Peer Support Specialists provide support to patients through specialized training and lived experience with mental illness.

MEDICATION MANAGEMENT

Provides for ongoing medication follow-up. Medication Management is not offered alone: it is offered in conjunction with other medically necessary clinical services. An onsite pharmacy is available for your convenience.

TRANSPORTATION SERVICES

A handicapped accessible vehicle provides transportation to LRMHC and other medically necessary appointments.

EMERGENCY SERVICES

Available 24 hours a day, our emergency services staff is prepared to respond to anyone experiencing a mental health crisis. Services are offered in person, over the phone or via telehealth. Call 603-524-1100.

THE FOLLOWING SERVICES ARE AVAILABLE UNDER SOME CIRCUMSTANCES

CASE MANAGEMENT AND FUNCTIONAL SUPPORT SERVICES
This service offers referrals to community resources and support in the community in utilizing skills learned in individual and group therapy.

ILLNESS MANAGEMENT RECOVERY (IMR)
IMR promotes an understanding of mental illness and provides the tools to assist you on your recovery journey.

SUPPORTED EMPLOYMENT
Employment Specialists guide you to find meaningful work in the community, change jobs or pursue higher education.

InSHAPE®
A wellness program where a Health Mentor guides and supports you with your physical and nutritional health goals.

REAP
Provides Referral, Education, Assistance and Prevention to persons 60 years or older (not current patients) or family caregivers of older adults to help work through challenging life changes.

THERAPY
Trained in cutting edge therapies, our staff members will provide a safe, non-judgmental forum for you to explore your thoughts and feelings. You will develop strategies for getting the most from your life even in the most difficult times.

REAP (REFERRAL EDUCATION ASSISTANCE & PREVENTION PROGRAM FOR OLDER ADULTS)

WHAT IS THE REFERRAL EDUCATION ASSISTANCE & PREVENTION PROGRAM?

REAP is a prevention program available to all older adults in New Hampshire. The program is designed to help you take control of your life, to live a happy, healthy, and independent lifestyle. REAP provides education to help you better understand and deal with the many life changes you might encounter.

ELIGIBILITY
• NH residents 60 years old or older
• Residents of a NH Senior Housing site
• Caregivers or family members of an older adult living in New Hampshire

Call 1-866-634-9412 if you have questions
about eligibility.

Exceptions: Permanent residents of long term care facilities and active clients of a NH Community Mental Health Center are not eligible for the REAP program.

Learn more online at: dhhs.nh.gov/dcbcs/bdas/reap.htm

IF YOU ARE ...

• Having trouble sleeping
• Sleeping too much
• Feeling tired all of the time
• Taking two or more prescriptions
• Having difficult time dealing with loss
• Feeling down or hopeless
• Turning to alcohol to help you cope

… YOU MAY BE AT RISK OF LOSING YOUR INDEPENDENCE

REAP can help you maintain your independence. 
REAP is available to all older adults in the community. 
REAP is: 
• Free
• Confidential &
• Home-based

INFORMATION & REFERRAL

REAP counselors are available by phone or appointment to provide you with information and resources on how to deal with life changes you may be experiencing, losses, and other personal concerns.

HOME-BASED CONSULTING

REAP counselors make appointments to talk with you in your home or on the phone.

PEER SUPPORT

Peer Support Specialists provide support to patients through specialized training and lived experience with mental illness.

MEDICATION MANAGEMENT

Provides for ongoing medication follow-up. Medication Management is not offered alone: it is offered in conjunction with other medically necessary clinical services. An onsite pharmacy is available for your convenience.

EDUCATION

REAP counselors offer education sessions that are informative and fun.

WE CAN HELP YOU HELP YOURSELF

REAP counselors are trained and compassionate people you can talk with about your concerns about medications, stress, relationships, family problems, mental health … just about anything that is worrying you about your lifestyle or quality of life.

We want you to stay in your home as long as possible and enjoy it.

REAP COUNSELORS

Our trained, compassionate counselors can talk with you about your concerns:

• Stress
• Relationships
• Grief
• Emotional wellbeing
• Substance use
• Family dynamics and
• Quality of life

CONTACT

For REAP and other community resources in your area, call SERVICE LINK toll free at: 1-866-634-9412

Learn more online at: dhhs.nh.gov/dcbcs/bdas/reap.htm

REAP IS SUPPORTED BY:

NH DHHS Bureau Of Drug And Alcohol Services

New Hampshire Housing

NH DHHS Bureau Of Elderly And Adult Services

NH DHHS Bureau Of Behavioral Health

NH’s 10 Community Mental Health Centers

GENOA PHARMACY

Located within Lakes Region Mental Health 
Phone: 603-556-8477
Hours: Monday, Tuesday, Thursday & Friday: 8 am-5 pm, Closed for Lunch 12:30 pm-1 pm, Wednesday: 8 am-2 pm

• Full-service pharmacy that can fill all of your medications, even those from your primary care physician

• Dependable delivery and mail services at no cost to you

• Pre-filled pill organizers to help you take the right dose at the right time

• A trusting and caring staff to help you with anything that comes up, including medicine and insurance questions

• Available to answer questions during business hours or through our 24-hour customer service line.