PROGRAMS & SERVICES
You can find a list below of services provided by Lakes Region Mental Health Center. Click the links for more information. This list may not include the full range of services. Call 603-524-1100 for more information.
SUMMARY OF SERVICES
ACUTE SERVICES
In the event of an emergency, please call 833-710-6477 for 24/7 access to care
Our ACUTE SERVICES PROGRAM includes our 24/7 Emergency and Mobile Crisis Response Services which are available to anyone living within our service area, including persons who are not current patients. Our service area includes all of Belknap county and southern Grafton county
Services are offered in-person, over the phone or via telehealth.
LRMHC Emergency services are also available at Concord Hospital – Laconia, Concord Hospital – Franklin, and Speare Memorial Hospital.
CHILDREN & FAMILY SERVICES
We offer case management, counseling, medication management, and school/community supports for children, adolescents, and their families. LRMHC collaborates with DCYF and serves an important role in enhancing the care and protection of children and families in need of mental health services.
ADULT SERVICES
• Short Term:
We offer counseling for life issues, such as family and marital problems, coping with illness, bereavement, stress, and depression.
• Long Term:
Services are prescribed according to the individual needs of the patient, and may include psychiatric evaluations, case management, counseling, medication and supported employment.
TELEHEALTH SERVICES
We allow you the opportunity to receive treatment using telehealth services. Telehealth allows psychiatrists and therapists to provide services to patients remotely via video conferencing. It also provides the opportunity to participate in group therapy and facilitates consultation with family members, teachers and other providers involved in your care.
ELDER SERVICES
These services include inpatient, nursing home, office-based, or in-home options for those experiencing issues of aging, including medical services, therapy and case management.
TRAUMA FOCUSED CARE
Trauma assessment and evidenced-based treatment services are available for children and adults who’ve been impacted by trauma, utilizing innovative methods such as play therapy and art therapy.
ADDITIONAL SERVICES
We also offer additional services that include:
- Psychiatric consultation services at LRGHealthcare and the DRF at Franklin Regional Hospital
- Consultation and integration with primary care providers, nursing homes, schools, courts and corrections
- Assertive Community Treatment (ACT) Team
- Supportive housing for homeless adults with mental illness
- Substance use disorder treatment services
- Child impact seminars for divorcing parents
- InSHAPE® and other wellness programs
- Integrated primary and behavioral healthcare onsite
Transportation:
LRMHC offers transportation services. We operate two handicapped-accessible buses during the week, which can help you access the resources in your community. You do need to sign up in advance. For more information, contact your treatment team.
We provide transportation to and from important medical appointments and help you access available resources in the community.
- View our Title VI Plan
- View our Title VI Complaint Procedure and Form
- View our Title VI Notice to the Public
Americans with Disability (ADA) Act: The Lakes Region Mental Health Center’s transportation program is ADA and wheelchair accessible. If you require other reasonable accommodations, please let us know
- View our ADA Policy
- View our ADA Complaint Form
- View our Reasonable Modification Policy
- View our Reasonable Modification Request Form
InSHAPE®
WHAT IS InSHAPE®?
InSHAPE® is an evidenced based practice developed with the support of Dartmouth College. It is a health development initiative for individuals experiencing mental illness. The goal of the program is to improve physical health and quality of life, reduce the risk of preventable diseases, and enhance the life expectancy of individuals with serious mental illness.
HOW DOES IT WORK?
Each InSHAPE® participant works with a trained Health Mentor to create an individual plan that includes physical activity, healthy eating goals, and attention to medical needs. The Mentor helps the participant implement his/her plan by encouraging participation in a variety of activities that already exist in the community and attending activities with the participant until he/she feels comfortable going alone. Several times a year, participants attend a celebration where they receive recognition for their efforts and achievements.
WHAT ARE THE BENEFITS?
InSHAPE® participants report:
• Increased number of hours exercising per week
• Reducing mental illness symptoms and barriers
• Increased overall activity and participation in moderate to vigorous activities
• Feeling more satisfied with physical fitness
• Having significantly greater confidence in social situations
• Reductions in waist circumference, blood pressure and depressive symptoms
Be Well and Live Well with InSHAPE®!
FOUNDING PARTNERS
Speare Memorial Hospital — Community Health Grant
3M Foundation
COMMUNITY PARTNERS
Broadway North
Community Wellness Center
Gilford Methodist Church
Gilford Hills Tennis and Fitness
Gilford Community Church and Youth Center
Laconia Middle School
Laconia Parks and Recreation Department
Meredith Parks and Recreation Department
Ninth State Movement
Pemi-Baker Aquatic & Fitness Center
BVD Fitness
Plymouth State University
Salvation Army
Smith Orchard—Belmont
The Downtown Gym
CornerBridge
Taylor Community–Laconia
UNH Cooperative Extension Nutrition Connections
Whole Village Family Resource Center
GET INVOLVED
To learn more about InSHAPE®, contact: 603-524-1100
ASSERTIVE COMMUNITY TREATMENT (ACT)
ACT TEAM SERVICES INCLUDE
• Individual supportive therapy and psychotherapy to help you make changes in your feelings, thoughts, and behavior.
• Case management and coordination with community resources to ensure the your needs are met.
• Functional support services to help you learn and practice skills to foster their independence in the community.
• Medical services include psychiatric assessment, medication needs, and ongoing medication follow-up.
GOALS OF ACT
TREATMENT
• To lessen or eliminate the debilitating symptoms of mental illness each individual experiences
• To minimize or prevent recurrent acute episodes of the illness
• To meet basic needs and enhance quality of life
• To improve functioning in adult social and employment roles and activities
• To increase community participation
• To lessen the family’s burden of providing care
Activities and groups focus on wellness, making healthy choices, community integration, and peer support. ACT is available 7 days a week, including all holidays.
THE ACT TEAM IS LOCATED AT
40 Beacon St. East, Laconia, NH 03246
For more information, contact our ACT team coordinator at 603-524-1100.
Services provided in Belknap & southern Grafton Counties.
CARE MANAGEMENT
WHAT IS CARE MANAGEMENT?
Care Management is a service designed to help you gain access to a variety of community-based services. Your needs are identified by you and family. Your Care Manager will help you address these needs through referrals to medical, social and educational resources and other services as needed.
Care Management is provided to current patients of LRMHC, and to family members if the service will directly benefit the patient.
WHO CAN RECEIVE CARE MANAGEMENT?
Care Management is a service that is covered by NH Medicaid, Healthy Kids Gold. Families with private insurance may receive this service, but a fee may be charged to the patient/parent or guardian. This service must be part of your Individual Services Plan.
WHAT ARE THE BENEFITS OF CARE MANAGEMENT?
Care Management provides you with access to community resources and knowledge of the various options available. Based upon your individual needs, your Care Manager will work with you to link you to resources that will improve your treatment. You will be supported in accessing these resources.
ASSESSMENT
Patients enrolled in Care Management at LRMHC are assigned to a Care Manager who will meet with you to conduct an assessment of your needs. This assessment includes identifying needs in medical, educational, social, recreational and other domains.
COMPREHENSIVE CARE PLAN
Based upon the initial assessment, the Care Manager will collaborate with you to develop specific plans in order to achieve Care Management goals. The care plan needs to be completed before any Care Management services are provided.
REFERRAL & RELATED ACTIVITIES
Your Care Manager will help you to assess needed services and link you to medical, social and/or educational providers. Successful referrals will help increase self-esteem, social skills and life skills for children receiving Care Management.
MONITORING AND FOLLOW-UP
Your Care Manager will work with you to monitor your progress toward the goals outlined in the Comprehensive Care Plan, and will contact you monthly to ensure the plan continues to address your needs. LRMHC collaborates with DCYF and serves an important role in enhancing the care and protection of children and families in need of mental health services.
IMAGINE MEANINGFUL RELATIONSHIPS
WHAT IS ILLNESS MANAGEMENT & RECOVERY?
Lakes Region Mental Health Center’s dedicated staff looks forward to working with you on your journey from mental illness to recovery. Our center offers Illness Management and Recovery, an Evidence-Based Practice, that uses proven methods to assist people with severe mental illness achieve positive results. This method has proven most successful with people diagnosed with schizophrenia, schizoaffective disorder, bipolar disorder and major depression.
WHAT IS RECOVERY?
Recovery is a journey of healing and
transformation that enables a person with a mental health problem to live a meaningful life in a community of their choice while striving to achieve their full potential.
Recovery may include:
• Holding a job
• Improving your relationship with others
• Reducing hospital admissions
• Experiencing greater enjoyment and satisfaction in your life
PRINCIPLES OF RECOVERY
A consumer advisory panel identified the following principles as important in working toward recovery:
• Hope
• Personal responsibility
• Education
• Self-advocacy
• Support
ILLNESS MANAGEMENT & RECOVERY PROGRAM
When you take part in the Illness Management and Recovery Program, you will work with specially trained staff to develop your own recovery plan. You will have the opportunity to:
• Work on your own
• Work in a group setting
• Learn ways of coping with mental illness
• Move forward at your own pace in your life
GOALS OF ILLNESS MANAGEMENT AND RECOVERY PROGRAM
Illness Management and Recovery will help you:
• Learn about your mental illness and strategies for treatment
• Decrease your symptoms
• Reduce relapses and returns to the hospital
• Progress toward your goals and recovery
WHAT IS PROVIDED IN THE PROGRAM?
You will receive educational handouts, planning sheets and checklists. The staff at LRMHC will help you apply what you learn in the handouts and develop your own plan. They will also help you manage your illness and reach your recovery goals. You will practice your personal recovery strategies in weekly sessions and in every day life.
TOPICS COVERED IN ILLNESS MANAGEMENT AND RECOVERY PROGRAM
A number of different topics will be covered during the program, including:
• Reviewing recovery strategies
• Learning practical facts about mental illness
• Exploring treatment strategies
• Coping with substance misuse
• Building social support networks
• Developing crisis management skills
• Using medication effectively
• Managing stress
• Coping with problems and symptoms
• Getting your needs met in the mental health system
CAN A FRIEND OR FAMILY MEMBER HELP YOU WITH THE PROGRAM?
With your permission we encourage a
family member, significant other, or close friend to learn about the program and support your recovery. This person may:
• Read the handouts
• Attend some sessions
• Help you make plans for coping with symptoms and reducing relapses
• Assist you with development of your recovery plan
• Encourage and support you in the recovery process
• LRMHC provides services to diverse and minority populations including LGBTQ groups and individual therapy
OLDER ADULT & NEUROCOGNITIVE PROGRAM
WHO WE ARE
The Program is dedicated to improving the lives of adults, older adults, and their families, affected by Mental Illness and Neurological Disorders by providing collaborative, compassionate and evidenced-based care.
WHO WE SERVE
Our Program specializes in caring for persons:
• Adults 60 years of age and older with a mental health diagnosis
• Adults of any age with a neurological disorder — including but not limited to persons who live with autism, seizures, traumatic brain injuries and dementia
• Adults of any age with an intellectual disability
WHAT WE VALUE
Our program places a high value on:
• Quality of life
• Person-centered care
• Care coordination with specialty providers
• Multi-disciplinary team approach
• Empowerment
• Safety
• Respect and dignity for all
INDIVIDUAL & GROUP THERAPY
Provides an opportunity to learn about your diagnosis and explore feelings, thoughts and behaviors. Therapy helps you to learn how to take control of your life and respond to challenging situations by using healthy coping skills.
PEER SUPPORT
Peer Support Specialists provide support to patients through specialized training and lived experience with mental illness.
MEDICATION MANAGEMENT
Provides for ongoing medication follow-up. Medication Management is not offered alone: it is offered in conjunction with other medically necessary clinical services. An onsite pharmacy is available for your convenience.
TRANSPORTATION SERVICES
A handicapped accessible vehicle provides transportation to LRMHC and other medically necessary appointments.
aCUTE SERVICES
In the event of an emergency, please call 833-710-6477 for 24/7 access to care
Our ACUTE SERVICES PROGRAM includes our 24/7 Emergency and Mobile Crisis Response Services which are available to anyone living within our service area, including persons who are not current patients. Our service area includes all of Belknap county and southern Grafton county
Services are offered in-person, over the phone or via telehealth.
LRMHC Emergency services are also available at Concord Hospital – Laconia, Concord Hospital – Franklin, and Speare Memorial Hospital.
THE FOLLOWING SERVICES ARE AVAILABLE UNDER SOME CIRCUMSTANCES
CASE MANAGEMENT AND FUNCTIONAL SUPPORT SERVICES
This service offers referrals to community resources and support in the community in utilizing skills learned in individual and group therapy.
ILLNESS MANAGEMENT RECOVERY (IMR)
IMR promotes an understanding of mental illness and provides the tools to assist you on your recovery journey.
SUPPORTED EMPLOYMENT
Employment Specialists guide you to find meaningful work in the community, change jobs or pursue higher education.
InSHAPE®
A wellness program where a Health Mentor guides and supports you with your physical and nutritional health goals.
REAP
Provides Referral, Education, Assistance and Prevention to persons 60 years or older (not current patients) or family caregivers of older adults to help work through challenging life changes.
THERAPY
Trained in cutting edge therapies, our staff members will provide a safe, non-judgmental forum for you to explore your thoughts and feelings. You will develop strategies for getting the most from your life even in the most difficult times.
REAP (REFERRAL EDUCATION ASSISTANCE & PREVENTION PROGRAM FOR OLDER ADULTS)
WHAT IS THE REFERRAL EDUCATION ASSISTANCE & PREVENTION PROGRAM?
REAP is a prevention program available to all older adults in New Hampshire. The program is designed to help you take control of your life, to live a happy, healthy, and independent lifestyle. REAP provides education to help you better understand and deal with the many life changes you might encounter.
ELIGIBILITY
• NH residents 60 years old or older
• Residents of a NH Senior Housing site
• Caregivers or family members of an older adult living in New Hampshire
Call 1-866-634-9412 and ask for a REAP counselor if you have questions
about eligibility.
Exceptions: Permanent residents of long term care facilities and active clients of a NH Community Mental Health Center are not eligible for the REAP program.
Learn more at: https://www.lrmhc.org/pdf-reap/
IF YOU ARE ...
• Having trouble sleeping
• Sleeping too much
• Feeling tired all of the time
• Taking two or more prescriptions
• Having difficult time dealing with loss
• Feeling down or hopeless
• Turning to alcohol to help you cope
… YOU MAY BE AT RISK OF LOSING YOUR INDEPENDENCE
REAP can help you maintain your independence.
REAP is available to all older adults in the community.
REAP is:
• Free
• Confidential &
• Home-based
INFORMATION & REFERRAL
REAP counselors are available by phone or appointment to provide you with information and resources on how to deal with life changes you may be experiencing, losses, and other personal concerns.
HOME-BASED CONSULTING
REAP counselors make appointments to talk with you in your home or on the phone.
PEER SUPPORT
Peer Support Specialists provide support to patients through specialized training and lived experience with mental illness.
MEDICATION MANAGEMENT
Provides for ongoing medication follow-up. Medication Management is not offered alone: it is offered in conjunction with other medically necessary clinical services. An onsite pharmacy is available for your convenience.
EDUCATION
REAP counselors offer education sessions that are informative and fun.
WE CAN HELP YOU HELP YOURSELF
REAP counselors are trained and compassionate people you can talk with about your concerns about medications, stress, relationships, family problems, mental health … just about anything that is worrying you about your lifestyle or quality of life.
We want you to stay in your home as long as possible and enjoy it.
REAP COUNSELORS
Our trained, compassionate counselors can talk with you about your concerns:
• Stress
• Relationships
• Grief
• Emotional wellbeing
• Substance use
• Family dynamics and
• Quality of life
CONTACT
For REAP and other community resources in your area, call SERVICE LINK toll free at: 1-866-634-9412
REAP IS SUPPORTED BY:
NH DHHS Bureau Of Drug And Alcohol Services
New Hampshire Housing
NH DHHS Bureau Of Elderly And Adult Services
NH DHHS Bureau Of Behavioral Health
NH’s 10 Community Mental Health Centers
GENOA PHARMACY
Located within Lakes Region Mental Health Center
Phone: 603-556-8477
Hours: Monday – Friday: 8:00am-5:30pm; Closed for Lunch 12:30pm-1:00 pm
• Full-service pharmacy that can fill all of your medications, even those from your primary care physician
• Dependable delivery and mail services at no cost to you
• Pre-filled pill organizers to help you take the right dose at the right time
• A trusting and caring staff to help you with anything that comes up, including medicine and insurance questions
• Available to answer questions during business hours or through our 24-hour customer service line (800-522-4762).